24Safe is a modular ecosystem of interconnected tools designed for insurers, assistance teams, service providers, and policyholders - built to simplify case management, policy handling, and service delivery.
One platform for all stakeholders
Fast case resolution
Secure role-based access
Scalable & modular system
Handle complex cases, automate claims, manage policies at scale.
Get real-time requests, streamline response, track delivery.
Book services, upload docs, get help fast — all from your phone.
Coordinate multi-party cases, monitor SLAs, and deliver seamless experiences.
Connect all stakeholders in one intuitive platform.
Stay updated with instant notifications and shared workflows.
Reduce manual tasks and speed up claims processing.
Adapt and grow with your business needs effortlessly.
Keep data safe with role-based access and regulatory adherence.
Access assistance services anytime, anywhere.
For insurers and assistance teams - End-to-end case oversight, policy control and real-time insights.
For healthcare and service providers - manage appointments, services, patients and team.
For policyholders - request services, track cases, and stay informed on the go.
Case Management
Client Management
Associate Management
Policyholder Management
Appointment Management
Insights
Spend Tracking
Access Control
*Each app is fully functional on its own, and together they form the complete 24Safe ecosystem.
All-in-one platform centralizing case management, policy handling and service coordination.
Adapts to any assistance type or business size with modular architecture.
Smart case handling and automated calculations minimize costs and maximize efficiency.
Secure access to sensitive data via encrypted VPN connections
Reduce time from case creation to resolution
Speed up collaboration across teams
Minimize rework and bottlenecks
Handle cases from intake to resolution.
Track performance and costs at a glance.
Monitor usage in real time and prevent overspending.
Set pricelists per associate and per client.
Schedule appointments by doctor, location, and service - faster with reusable templates.
Structured patient cases with instant access to information.
Easy access to complete patient history.
Create and use standardized medical documents - no coding required.
Handle different case types - medical services or road assistance - each with its own workflow, all in one simple place.
Book help in seconds, wherever you are.
Track your available coverage and remaining balance in real time.
All your assistance cases in one place.
Handle cases from intake to resolution.
Track performance and costs at a glance.
Monitor usage in real time and prevent overspending.
Set pricelists per associate and per client.
Schedule appointments by doctor, location, and service - faster with reusable templates.
Structured patient cases with instant access to information.
Easy access to complete patient history.
Create and use standardized medical documents - no coding required.
Handle different case types - medical services or road assistance - each with its own workflow, all in one simple place.
Book help in seconds, wherever you are.
Track your available coverage and remaining balance in real time.
All your assistance cases in one place.
Here's what our partners have to say about the 24Safe experience.
Digital tools that connect users, insurers, and assistance providers are essential for fast, effective support when it matters most. This app makes it simple — report an incident, track your assistance in real time, and get help on the road or abroad, all in one place. A genuine step forward for the entire assistance ecosystem.
Aleksandra Božić
Deputy Chief Executive Officer for Business Integration and Strategic Coordination at Coris Assistance
The 24Safe platform has significantly improved how our operations centre works. Fast information exchange and a clear overview of all active cases allow our operators to coordinate assistance more efficiently and with greater confidence. The interface is clean and easy to navigate — operators can react quickly and manage the entire partner network without friction.
Olga Gunješ
Director of Operations at Coris Assistance
Request a demo or contact us to see how 24Safe fits your business.
