The problem
Mobile App One App.
Just Tap Away.
Give policyholders a simple way to request assistance - fully connected to your system.
Built for:
Policyholders Insurers Assistance Providers One App. All Case Types
From medical services to roadside assistance, the 24Safe Mobile App lets policyholders submit requests in seconds — with every step flowing directly into your operational workflows.
Unclear Coverage
User don't know what their policy covers or how much balance they have left.
Slow Help Requests
Requesting assistance takes too long through calls, emails, or intermediaries.
Missing Status Visibility
Users can't track the status of their request or know what's happening next.
Manual Document Handling
Uploading and sending documents is confusing and error-prone.
Unclear Providers
Users lack visibility into approved and available service providers.
Missed Appointments
Users forget appointments or don't receive timely reminders.
Features
Powerful Tools for Every Workflow
Multiple services. One app.
Access all your covered services in a single app, no switching required
- Supports multiple case types, including VHI, TA, and RA
- One unified experience across different service categories
- Consistent flow for requests, appointments, and updates
Policy
View all policy information in one place
- Check coverage details and benefits
- Review active and historical policies
- Track current consumption and remaining balance per policy
Claims
Track and manage your claims from submission to resolution
- View claim status and key updates in real time
- Submit required information and documents with ease
- Keep all details in one place
Why 24Safe
Built for the Future of Assistance
01
Faster case resolution
Streamlined workflows reduce handling time by up to 40%
02
No Overspending
Real-time cost controls and transparent pricing prevent budget overruns
03
Full Operational Visibility
End-to-end tracking and reporting across all stakeholders
04
Scales Across Insurance Lines
One platform for health, travel, roadside, and home assistance
The Market Opportunity
0T
Global health insurance market by 2029
0M
New policyholders in the US last year
0%
CAGR across assistance sectors
Ready to Run Every Case from One Platform?
Join insurers and assistance teams streamlining work with 24Safe Panel.
